Patient Satisfaction Scores
To continually improve, Compass Intervention Center surveys patients and families following treatment in one of our programs. In 2018, we received an average 4.57 out of 5 rating in overall patient satisfaction. Patient satisfaction is measured on a scale of 1 (strongly disagree) to 5 (strongly agree).
View the other scores we’ve received below.
I felt safe while I was here.
The environment was clean & comfortable
I feel better now than when I was admitted.
Overall I was very satisfied with my treatment.
Child PTSD Symptom Scale Scores
The Child PTSD Symptom Scale (CPSS) is a tool used by mental health facilities across the nation to assess PTSD symptoms in children and adolescents. At admission, patients are screened using several questions that help access the level of trauma a child or teen has experienced. That experience is quantified in a score of 0 to 51, with a score of 15 or higher equating to more severe trauma and PTSD symptoms. At discharge, we assess patients using the same scoring method to look for changes in symptoms following treatment.
At admission, our patients are scoring an average of 22.4 on the CPSS assessment, indicating PTSD symptoms. At discharge, patients are scoring an average of 8.4 on CPSS assessment, indicating no active PTSD symptoms. This speaks to our dedication to helping children and adolescents work through their issues in meaning, measurable ways.